Care / Your website, looked after

Keep your website
working for you.

Hosting, essential care and a simple way to request changes. Capture enquiries in your inbox and understand how people use your site.

For businesses that want a professional website maintained for them, with email enquiries and a clear monthly summary.

Your scope, in detail

What your plan includes.

Your monthly delivery

A monthly performance summary, 3 practical recommendations, and 1 small content update when requested.

INCLUDED

Hosting & essential care

Keep the standard business website available and recoverable.

  • Cloudflare static hosting and HTTPS/SSL configuration.
  • Automated uptime checks and investigation of detected availability failures. Monitoring is not a 24/7 staffed help desk or a guaranteed uptime SLA.
  • Monthly snapshot of website source/content; retain the latest 3 monthly snapshots. Restoration of our standard website from an available snapshot is included.
  • Website configuration and dependency changes needed for our standard delivery. Third-party services remain subject to their own availability.
INCLUDED

Enquiries to your email

Make it straightforward for visitors to contact you.

  • One standard contact form routed to one nominated email inbox.
  • Basic form validation and spam controls; spam prevention cannot guarantee every submission is genuine.
  • Form-route check during onboarding and a monthly delivery check using an agreed test process.
  • No CRM lead inbox, AI chat or automated follow-up included in Care.
INCLUDED

Analytics & recommendations

Know what is happening without interpreting a wall of charts.

  • One connected GA4 property and Search Console property where access is supplied.
  • Dashboard with available traffic, sources, popular pages and recorded enquiry events.
  • One written monthly summary and 3 prioritized suggestions for content, usability or measurement.
  • Search and enquiry results are reported only where the relevant connection and tracking are working. Low-data months are identified.
INCLUDED

Small website updates

Send the change in plain English.

  • 1 request per month, up to 10 minutes of implementation.
  • Examples: replace supplied text, change opening hours or a price, update a link or swap a supplied image.
  • A preview for approval; target within 3 business days after receiving complete materials. Publish after approval.
  • New pages, redesigned sections, custom features and copywriting beyond the allowance are quoted separately. Unused requests do not roll over.

Does Care sound right for you?

Tell us about your business. We’ll confirm the scope and help you get started.

Enquire about Care →
Plan setup & pricing

Monthly service covers one business, one website and one location. Website development is a separate one-time service, from $399. Existing sites need a compatibility review. Prices are in USD; applicable taxes and any extra work are confirmed before starting. Explore website builds →

Outside this plan

AI chatbot, CRM access, articles, Google Business Profile posts, managed search campaigns, outbound outreach and new page creation.

Domain registration, business email and third-party paid services are separate unless explicitly included in the quote. Extra work is quoted before starting.

How we work together

A clear start. A clear next step.

01 / Connect

Confirm the website scope, account access, enquiry destination and approved business facts. We configure the routes included in your package and verify them with agreed tests.

02 / Review

You supply current facts and assets, request changes and approve prepared work. Delayed inputs or approvals shift the delivery schedule; we do not publish unchecked work to fill a quota.

03 / Improve

We report what was delivered and recommend next steps using available evidence. Recommendations beyond your allowance are separate proposals.

Your domain remains in your name; website source and content handover are included. Hosted CRM/chat software is separate. Cancellation notice, export formats, hosting transition and any transfer assistance are confirmed in writing before purchase.

Questions about Care

Know what you’re choosing.

Does $29 include building the website?

No. A website build is a separate one-time purchase, starting at $399 for up to 10 pages. Existing sites need a compatibility review; migrations or remedial work are quoted before starting.

Is there a visual editor?

Standard delivery uses managed updates: send the change and review a preview. A self-service editing interface is a separately scoped option.

Are recommendations carried out for me?

Recommendations are an action list. A task that fits your small-update allowance can use that allowance; larger work needs a quote.

Do you guarantee traffic, leads or bookings?

No. We commit to the agreed work, measurement and review process. Visitor demand, competition and your team’s response also affect results. Form and chat delivery are tested; they cannot guarantee every visitor becomes a customer.

What do you need from us?

A point of contact, accurate services/prices/hours, permission to use supplied images, timely approvals and access invitations for the agreed website and Google accounts. Please do not email passwords or customer-sensitive documents.

Let’s talk about your business

Let’s talk about Care.

Tell us about your website, your business and what you want to improve. We’ll help you choose the right scope and confirm the build and monthly costs.

What happens next?

  1. Share your current website, or tell us you’re starting from scratch.
  2. We review your needs and follow up using the contact details you provide.
  3. You receive a clear scope before deciding to start. An enquiry is not a subscription.
Choose how to get in touch

A quick enquiry.
Or a time to talk.

Fill out the form and we’ll follow up, or choose a call time in our calendar.

Your name and phone number are required. Add an email or a short message if you’d like.

Interested in Care plan? Mention it in your message, along with your website link and a convenient time to contact you.

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