Retrieval & RAG
Ground it in your knowledge
Design retrieval around approved sources. Check whether answers are supported, current and appropriate for the person asking.
AI expertise across the workflow
Build AI around your knowledge, your tools and the people who use them. Start with one useful task, then connect the pieces around it.
How a first project usually works
The same sequence on every scoped AI project, before anything depends on the system.
Start with one frequent task. The agent prepares the quote, brief, reply, or update. A person reviews and decides.
Explore the solution 02Turn a defined set of your documents into answers your team can check, with sources and gaps flagged.
Explore the solution 03Answer from approved information, capture the enquiry with context, and hand it to a person for the next step.
Explore the solution 04A clear use case. A working pilot. Evidence for the next decision.
Explore the solution 05The agent reads the permitted CRM record, prepares the next step, and writes only the fields you name. A person still owns the decision.
Explore the solutionWebsites from $399. Monthly support from $29. Add AI chat, connected enquiries and ongoing SEO for your website and Google Business Profile with Engage or Grow. We handle the agreed work and report what to improve next.
See Growth plansEvery quote separates the build, ongoing support and platform or AI usage. We agree data access, evaluation criteria and review responsibilities before implementation.
Scope your AI projectThe engineering behind the experience
Our approach brings together the knowledge, integrations and checks that turn an AI idea into a business workflow.
Retrieval & RAG
Design retrieval around approved sources. Check whether answers are supported, current and appropriate for the person asking.
APIs & agent workflows
Define the tools an agent can use, validate its inputs and put permissions in the application—not just in a prompt.
Evaluation & review
Use representative questions and failure cases. Assess answer quality, tool use and the effort needed to review the result.
Logs, limits & handover
Agree usage limits, exception handling and the people responsible for updates. Make ongoing care part of the scope.
Task first. Architecture second. Model choice follows.
Explore our approachThe connected digital foundation
We also build the websites, search content and customer journeys that bring people into your connected business.
Your next AI project starts here
Show us the task, the information and the tools involved. We’ll help you shape a useful first project.